Our Partner Rafael Rosales published a detailed article in the Spanish specialized medium El Economista, in which he analyzes the characteristics and needs of companies when they seek a legal service provider. The development of technological tools has led to everything going faster, and therefore, decision making by executives must be at full speed. Moreover, the advice should provide that speed.
“Far is the time when the responses of the offices to the inquiries of their clients were broad legal disquisitions. Executives have no interest in knowing the legal texts and the respective doctrine, nor the time to review extensive documents. Therefore, concise and easy-to-read reports and responses, without excessive citations from authors and jurisprudence, are highly valued,” says Rosales in his article.
One of the key points highlighted by our Partner is the communication between the two parties. Companies expect a constant flow of communication with their legal advice, and in addition to that, they must be proactive. “It is very important to participate in the development of the client’s business and even help in the execution and generation of new projects, in short, to be an active part of the company,” he adds in the article.
Rosales also points to billing as one of the factors to consider. Legal advice is not exempt from the tight budgets that companies manage and therefore, they must have an added value to offer their clients. “Beyond the high quality of the advice and the recognition of the client, receiving an unexpected invoice will cause discomfort in the consultant, who may even find other alternatives for later occasions,” says our Partner Rafael Rosales.