Our Consumer Rights Practice provides specialized legal advice to ensure regulatory compliance, safeguarding our clients’ reputation and strengthening consumer trust.
We assist clients across various industries in navigating the challenges of consumer protection laws, whether through compliance management, dispute resolution, or the development of preventive strategies tailored to their specific needs.
We have experience in:
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- Essity | Advice on the labeling of personal care and hygiene products of the Familia, Pequeñín, Nosotras, Tena and Hada brands.
- Mattel | advice on the recall of baby toys.
- Mondelez | Advice on compliance review of promotional activities.
- Adidas | Advice on compliance review of promotional activities.
- Copa, United Airlines, JetBlue and Delta | ongoing advice on air passenger complaints.
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- Advising on compliance with Ecuadorian consumer protection laws and related international regulations.
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- Representing clients in administrative proceedings before regulatory authorities.
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- Defending businesses in consumer disputes and litigation.
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- Drafting and reviewing product and service terms, conditions, and warranties.
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- Providing guidance on marketing, advertising, and promotional activities to meet regulatory standards.
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- Conducting compliance audits and team training to mitigate risks.
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- Managing crises related to consumer claims, recalls, or regulatory investigations.
Team
Associates
